Kidan was established in April 2016 after the Founder, Dani Syed, noticed there were no real IT end-to-end services and solutions providers in Switzerland. As a consultant in IT security, he saw many of his banking customers complain about the services they got. Therefore, Kidan was created as a customer-centric company to solve IT challenges and meet business requirements.
Since its establishment, Kidan helped many leading customers with its wide range of services and solutions and many solutions including AD-Suite, AD Self-Service, RegCompare, GPOCompare, and PShell were created. Moreover, the company has expanded its team to nine members and six partners while opening two more offices in Lausanne, Switzerland and Perth, Australia.
Here are three of the most significant differences compared to other IT Services & Solutions providers.
1. Providing with Utmost Care
Kidan covers the entire large spectrum of IT hospitality to solve our customers’ most complex challenges by providing them end-to-end solutions and services. It’s its ability to explore new technologies to design best-fit solutions that have 95% of its clients ready to recommend Kidan.
2. Performance Focus
Kidan aims to become customers’ dedicated and strategic partner. It means they will not leave their side or complete a project until they both are 100% satisfied. With a satisfaction rate of over 98%, Kidan is considered a key strategic IT partner to accompany clients in every step to their success.
3. Dedication to Success
Kidan provides tailored solutions and services that help to solve its customers’ hardest challenges. They care about clients’ immediate needs and long-term goals. Kidan believes that success is three-fold: for their customers, their customers’ clients, and the communities they influence.
Kidan’s vision and mission are an amalgamation of its corporate philosophy and its motto of providing next-generation IT services tailored to its customers’ needs.
The key to happy customers is always to deliver more than expected and have high expectations.”Dani Syed, Founder and CEO